Digital transformation and COVID-19: Policy imperatives for local governments and MSMEs in the Philippines
Sherwin E. Ona and Samantha Franchezka S. Ching
The sixth issue of our policy brief prepared by Dr. Sherwin Ona and Ms. Samantha Ching discusses how digital transformation (Dx) strategies can provide new ways of energizing the country’s supply chain and customer relationship management to address the fallout arising from the COVID-19 pandemic. Likewise, is discusses how Dx can improve public services through online systems that will encourage citizens and businesses to transact with the government within the safety of their homes. Finally, this policy brief proposes a Dx roadmap for local policymakers, local government executives, and entrepreneurs with a new perspective on how to use Dx to create stronger integration of local governments and Micro, Small, Medium-scale Enterprises (MSMEs).